Corporate Sales Trainee at IpNX Nigeria Limited

Category: Outsourced

Purpose of the Job (Brief) :The Corporate Sales Trainee Associate is responsible for managing assigned business portfolio, including prospective accounts within the territory/region. He is responsible for revenue protection, secures new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory/region portfolio. Aside from revenue drive, he is meant to ensure an excellent client experience / service delivery satisfaction at all times.

Job Responsibilities:

• Agreed revenue targets are met within defined timeframes; structured plan created and followed through to achievement of targets.
• Manages and oversees the different account within territory/region portfolio.
• Drive self to achieve set cold call targets 100% completion of signed SLA’s and JCC’s.
• All clients are transitioned smoothly to the relevant account team.
• Deliver excellent customer relationships.
• Ensure all customers complaint are logged with support and are quickly resolved, work with support to deliver on our SLA’s.
• Ensure that new business with existing customers are quickly provisioned within agreed timeframe.
• Engage in good teamwork, by sharing successes and failures, helping others to learn best practices.
• Strengthen working relationship with the team by encouraging collaboration.
• Increased understanding of clients and their requirements and what makes our service valuable.
• Understands and complies with all company requirements. Can be relied upon to act respectfully and ethically.