Credit Sales Associate at SeamlessHR Limited

Job Summary

• You will also be responsible seeking leads, then converting them to loan customers and gathering periodic feedback in order to improve our offerings and offer customers more value. More importantly, you will work with the team to innovate new products that can facilitate the improvement of employees' lifestyle and enhance loan disbursement and collection.
• As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data.
• As a product team, we value bottom-up innovation and decentralised decision-making.
• We believe the best ideas can come from anyone in the company, and we are working hard to create an environment where everyone feels empowered to propose solutions to the challenges we face.
• We are looking for individuals who thrive in a fast-moving, innovative, and customer-focused setting.

Responsibilities

• Work closely with our Heads of Credit Sales and Credit Products to increase loan adoption and achieve the targeted growth for the portfolio.
• Manage existing customers, understand how to contact and engage the corporate clients we have (employers) as well as their employees, to grow uptake and ensure seamless collection of their facilities.
• Demonstrate tenacity required to setup, hold and close deals from both virtual and in-person client meetings.
• Draw insights from customer feedback, competition and intuition to improve user experience and to innovate on new products.
• Set ambitious goals for yourself and our team. Manage workflow to ship deliverables on time.
• Work closely with the engineering, design, marketing, and analytics teams across our global offices to grow our customer base through conversion rate optimisation, retention, and re-engagement initiatives.
• Keep up-to-date with relevant trends and practices within the local and international tech industry, especially embedded finance offerings by payroll firms.
• Apply and promote SeamlessHR culture and core values at all times.

Requirements

• You have 4-6 years of experience (3+ in credit sales or relationship management) with demonstrated ability to convert leads to customers and to achieve set targets
• Demonstrate via detailed walk-through your sales motion to close deals
• You have demonstrable experience in managing people and/or teams.
• You have high numeracy, personal organisation and record keeping skills, along with proven intuition and skills for solving customer problems.
• You have top-notch analytical abilities; you measure initiatives quantitatively, and you draw actionable insights to guide decisions.
• You are creative and have a track record of testing and launching new ideas, with a record of having transcended revenue and customer acquisition targets
• You know that startups are a team sport, so you listen to others, speak your mind, and ask questions. You are a great collaborator, learner and teacher.
• You possess effective written and verbal communication skills.
• You are resourceful; you know how to do more with less and you’ve worked in lean teams that have had a large impact. You are not afraid of big challenges, and you get the job done.
• Experience in either banking or Fintech products is an added advantage.

Benefits

• Competitive salary. 
• Great work culture and multiple opportunities for growth and self-development. 
• 15 days of annual leave, excluding federal public holidays. 
• Health insurance coverage. 
• Monthly employer pension contribution. 
• On-site recreational/work-out facilities. 
• Flexible/hybrid work arrangements. 
• An opportunity to play an important role in building one of the top SaaS start-ups in the global emerging market.