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Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
Your opportunity:
In the role of CRM Director, you will take charge of devising and executing Moniepoint's CRM and Lifecycle strategy. Your focus will be on enhancing user engagement and value across diverse product lines and markets throughout the customer journey.
Lead and expand the CRM team, collaborating closely with Tech and Data Science teams. Your expertise will shape the CRM Lifecycle strategy, encompassing user segmentation, lifecycle stage objectives, and cost-effective programs to increase user activation, engagement, and reactivation.
Your mission:
Your skills:
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