Curriculum, Learning and Development Manager at Niche Institute of Customer Experience & Innovation (NICXI)

Role Responsibilities:

• Conduct needs assessments to identify gaps in employee knowledge and skills
• Develop clear and measurable learning objectives that align with the organization's strategic goals and objectives
• Design and develop training materials such as instructional manuals, e-learning modules, videos, and other training resources
• Coordinate the delivery of training programs, including scheduling training sessions and identifying trainers and facilitators
• Evaluate the effectiveness of training programs and make adjustments as needed
• Manage a team of trainers or instructional designers, providing guidance and support as needed
• Collaborate with subject matter experts and other stakeholders to ensure that training programs are up-to-date and relevant to the organization's needs

Qualifications:

• Bachelor's degree in a related field, such as education, instructional design, or organizational development
• At least 5 years of experience designing and delivering training programs in a corporate or academic setting
• Strong knowledge of adult learning principles and instructional design methodologies
• Excellent communication, organizational, and project management skills
• Ability to work independently and as part of a team in a fast-paced and dynamic environment

Other Information:

• This is a full-time position and an opportunity to build Africa's premier customer management and innovation eLearning platform on a mission to unlock business growth in Africa through consumer research, human capital development and technology
• The NICXI is an equal opportunity employer and welcomes applications from all qualified candidates worldwide with a passion for Africa