Customer Services Manager at a Reputable Company

Responsibilities

• Engagement and resolving customers and prospective leads enquires. 
• Telephone marketing of products to leads.
• Managing brand's communication with customers and prospects.
• Managing and resolving customers' complaints in a timely and efficient manner. 
• Maintaining adequate records of customers' information in an efficient manner. 

Required skills: 

• Well lettered in written communication possessing higher level of personable, presentation and communication skills.