Customer Support (NYSC / Intern) at Vivid-Tech Solutions and Services

Job Responsibilities

• Provide first layer of support to our customers by picking up calls and attending to their requests
• Ensure prompt handling of customer’s request and resolving of issues pertaining to the quality and accessibility of our services at all time.
• Interface with the customers and deduce pain points as expressed by the customers
• Ensures prompt and accurate delivery of services to customers at scheduled times and periods of the day
• Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage

Requirements

• This position is open to NYSC Corps Member and IT Students
• Accommodation is available for male candidate
• Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
• Must be ready to operate on shift (Morning / Afternoon).
• Computer literacy is required.
• Must have excellent communication skills.
• Interested candidates should reside within Surulere axis and its environs