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Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
Your Opportunity and Mission
We are looking for talented and passionate CX Research Lead to join the Growth team. Working closely with our growth data analytics and CRM teams as well as Product and Customer Service, you will be responsible for creating and owning our recurrent NPS and Share of Wallet practices from scratch as well as other ad hoc research into customer behavior.
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