Data Centre Power Systems Technician at IpNX Nigeria Limited

Job Description
(Deliverables, Decision level, Demonstrate & Dimensions)

Organizational Chart:

• Data Centre Operations Manager
• Data Center Power System Technician

Purpose of the Job (Brief)

• Responsible for the operations, maintenance and repair of the Electrical Power systems at the Data Centres and Point of Presence (POP) owned by the organisation.

Deliverables (Maximum 5-6 key Responsibilities)
Expected Key Results (Detailed KPIs):

• Operation and Maintenance of various brands and model of electrical power units according to their document operating procedure.
• Ensure the Quality of Service of the Data Centre Infrastructure by:
  • Continuous monitoring of the Power system.
  • Reporting on the operational status of the Powers systems across Data Centres, and POP.
• Ensure operational efficiency of colocation services of the Data Centre.

Key Activities:

• Execute preventive maintenance schedules with/without third party vendors and update relevant documentation and checklist.
• Maintenance of various types of electrical power systems e.g. Switchgear, UPS, Generating
• Sets, Rectifiers& Inverters, Batter systems, AVR, ATS units, Transformers, PDU/PMM units.
• Track trending operational characteristics
• Monitor and respond to abnormal conditions in the UPS system, generators and ATS.
• Maintain detailed and up-to-date records of operational issues for audits and SLA related purposes.
• Follow the good application of change and incident ticket linked to customers; Respect ITIL processes, incidents and changes to SLA.

Demonstrate (Key Competencies)

• This section requires an overview of the education, experience and skills required to do the job at a satisfactory level. It is not a list of the jobholder’s qualifications.

Educational Qualifications & Functional Skills

• At least a Higher National Diploma (HND) in either Electrical and Electronics or other related disciplines.
• Possession of relevant industry certification or training in Electrical Power systems installation, maintenance, and/or repairs.
• Knowledge of equipment installation, electrical and mechanical repairs, welding and fabrication, and safety and compliance.
• Good knowledge of Microsoft Operating systems and Microsoft Office suite.
• Adept at conducting tests to identify faults.
• Demonstrated troubleshooting and problem-solving skills.
• Candidate must be able to lift, push and pull up to 20kg.
• Candidate must be able to tolerate a temperature of below 20° C for extended periods of time.
• Ability to maintain strong working relationships with both internal and external third parties.

Work Experience:

• At least 3 years of previous work experience in a Data Centre Operations environment or equivalent.
• Experience troubleshooting breakdowns and repairing electrical power systems devices and components.
• Experience with Portable Appliance Test System.
• Experience in maintenance planning, scheduling and associated maintenance work.
• Experience with Data Centre Infrastructure Management (DCIM) tools will be an added advantage.

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning