Driver / Clerk at UNDP

Job Description
Office / Unit / Project Description  (max 300 words):

• Under the guidance and supervision of the Project Manager, the Driver will provide reliable and safe driving services ensuring high accuracy of work. The Driver will demonstrate a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
•  The Driver will provide driving services to the operations and programme staff in the Lagos (Field) Office, with Consultants, Experts and UN staff on mission.

Duties and Responsibilities
Scope of Work:

Ensures provision of reliable and secure driving services by:

• Driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items and
• Meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.
  • Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
  • Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, tyre check, brakes, car washing, etc.
  • Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, necessary spare parts
  • Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Institutional Arrangement:

• The Driver will be based in the duty station mentioned above and we would be looking out for a driver that is resident in Lagos and rendering driving services for a good number of years.
• Female candidates are strongly encouraged to apply.

Required Skills and Experience
Education:

• Minimum of Secondary Education.
• Valid Driver’s license. 

Experience:

• 3 years work experience as a driver in an international organization, or UN system with a safe driving record.
• Experience driving within the city of Lagos for over 03 years is an added advantage/must
• Knowledge of driving rules.
• Experience driving 4x4 vehicles in rough terrain.
• Experience driving high profile dignitaries is an added advantage.

Language Requirement:

• Proficiency in English as the UN language of the duty station.

Competencies
Core:

• Achieve Results - Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively - Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously - Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility - Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination - Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner - Level 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion - Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
• People Management (Insert below standard sentence if the position has direct reports.): UNDP People Management Competencies can be found in the dedicated site.

Cross-Functional & Technical Competencies (Insert up to 7 Competencies):
Thematic Area - Name - Definition:

Business Management - Operations Management:

• Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner.
• Knowledqe of relevant concepts and mechanisms

Business Management - Customer Satisfaction/Client Management:

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients' immediate requests.
• Ability to anticipate client's upcoming needs and concerns.

Business Direction & Strategy - Strategic Thinking:

• Ability to develop effective strategies and prioritized plans in line with UNDP's objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions
• Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP

Business Direction & Strategy - Business Acumen:

• Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome.
• Knowledge and understanding of the operational frameworks in the organization  and ability to make good judgments and quick decisions within such frameworks

Business Direction & Strategy - Entrepreneurial Thinking:

• Ability to create clarity around UNDP value proposition to beneficiaries and partners and to develop service offers responding to client needs based on UNDP's organizational priorities and mandate

Business Development - Communication:

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media,  social media and other appropriate channels

Business Development - Integration within the UN:

• Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work;
• Knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.