Enterprise Sales Executive at Terawork

JOB OBJECTIVE:

• The Enterprise Sales Executive is responsible for selling the company’s services and meeting customer needs. This role ensures customer satisfaction throughout the purchase process. The Sales Executive acts as the primary point of contact between the business and its prospects/clients, identifying and educating potential customers while providing support to existing clients with relevant information and assistance regarding the company's services.

Key Responsibilities:

• Generating Leads: Identify and generate potential leads for business growth.
• Sell Company’s Products and Services: Convert leads into sales by offering company products and services that meet customer needs.
• Customer Relationship Management: Build and maintain strong, positive relationships with clients, ensuring excellent after-sales support.
• Achieve Sales Targets: Meet or exceed set sales goals within the specified timeline.
• Market Analysis: Analyze the potential of assigned territories/markets, track sales performance, and provide detailed reports.
• Reporting: Prepare weekly and monthly sales reports and sales presentations for management review.
• Client Communication: Ensure effective communication with clients, offering seamless support and resolving any issues promptly.
• Onboarding New ISPs: Onboard new Internet Service Providers (ISPs) and monitor their progress toward daily sales targets.
• Market Intelligence: Provide insights on competitive trends and market conditions to enhance sales strategies.
• Cross-Departmental Collaboration: Work closely with other internal teams to ensure operational efficiency and inter-departmental synergy.
• Sales Initiation: Initiate sales conversations with potential customers through phone calls, social media, and email.
• Data Documentation: Collect, document, and manage customer information to support sales conversion efforts.
• Customer Database Management: Keep an updated list of prospects and existing customer base.

Educational Qualification:

• Minimum of a B.Sc./HND in a relevant course of study.

Experience:

• Minimum of 1-year sales experience in the ISP industry.
• 2-3 years of general sales experience.
• Proven ability to identify prospective customers, generate leads, and convert them into sales.