Expansion Manager at Nicole Sinclair Consulting

Job Summary

• The Expansion Manager is both the driving and leading force of new market launches in key cities; solidifying key relationships, expertly navigating complex regulatory issues and building the operational foundation to ensure the successful expansion of Renda in the new markets.
• The job holder is also required to build a brand-new supply base and an initial demand for Renda’s services in the new market(s).
• Above all, the job holder must be determined to “hustle” and get things done as effectively and efficiently as possible.

Job Responsibilities

• Identify the key stakeholders and own the critical relationships needed to launch and scale business operations in the new markets, building supply, brand awareness and initial customer demand
• Be the face of Renda to local regulators, policymakers and stakeholders in the new market(s)
• Build an expansion plan and define timelines and budgets while partnering with the relevant cross-functional teams to test, optimize, roll out and provide feedback to ensure a successful market launch
• Continually innovate on launch playbooks to help scale to other markets in other key cities
• Build and manage relationships with distribution partners to promote highly efficient business operations
• Drive initial service demand in the new market(s), locally and internationally while promoting brand awareness
• Provide input to the executive leadership team for efficient business planning
• Adhere to Renda’s Equal Opportunities policy in all activities and to actively promote equality of opportunity wherever possible
• Keep abreast of all legislation and regulations and ensure Renda’s adherence
• Undertake such other duties as may be reasonably expected

Requirements

• Minimum of a Bachelor’s degree or equivalent
• 5-10 years of work experience in a similar role or a role leading operations or product expansion preferably at a tech start-up
• Experience developing efficient procedures, optimizing systems, and defining & achieving benchmark operational goals in ambiguous, untested environments
• Resourceful and innovative to overcome seemingly insurmountable challenges
• Analytical, data-driven and with strong business acumen