Field Sales Supervisor at IpNX Nigeria Limited

Purpose of the Job

To grow and develop the SME segment of the retail broadband connectivity market. Facilitate network coverage expansion, increase revenue and sales volume as well as position the organisation as the dominant brand in the SME space. Penetrate the segment and become the preferred internet service provider for small businesses, hotels, churches, schools, restaurants and bars, recreation centres, hospitals etc.

Expected Key Results

• Grow customer pipeline within the SME segment for ipNXFOS.
• Grow customer-base in alignment with approved sales target.
• Carryout supervisory role within the SME segment.
• Facilitate network coverage expansion
• Achieve Return on Investment (ROI) targets within coverage areas
• Grow adoption and revenue for other ipNX Retail Division products and services such as Connected Homes, Connected Office and Voice.
• Customer Relationship Management
• Increase average revenue per user (ARPU)
• Business Productivity

Educational Qualifications & Functional Skills:

• B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2/1/ Upper Credit Minimum)
• Understanding communications Network, Experience in a B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
• Good Microsoft office suite competence, CRM competence, including Visio
• Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
• Must demonstrate interpersonal capabilities
• Other Requirements:
• Customer Focused
• Action-oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Requirements
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality