Field Service Engineer (Jnr) at eStream Networks

Role Description

• The eStream Networks Field Service Engineer (Jnr) position is a full-time, on-site role located in Lagos.
• The role involves installing, repairing, and maintaining telecommunications equipment and systems.
• The Engineer must be able to troubleshoot a range of issues and, where necessary, interact with clients in a professional and confident manner.
• The Field Service Engineer (Jnr) must comply with safety regulations and ensure that procedures are followed, including keeping accurate records of maintenance work done using available tools.

Qualifications

• Bachelor's degree, HND, or equivalent in Computer Science, Computer Electrical/Electrical Engineering or a related field
• Proven experience in Field Service or a related area
• Knowledge of telecommunications equipment and systems
• Understanding of Network Topology, Protocol, and Architecture
• Ability to read and interpret schematic diagrams with user manuals and maintenance instructions
• Strong analytical and problem-solving skills
• Ability to work well in a fast-paced environment and follow instructions thoroughly.
• Certification Requirements: CWNA, eMPM Certification, Rigger Certificate, COMPTIA N+, HSE (1). Radio Link Planning/Standard, Troubleshooting approach/Best practice Survey & Installation, Radio Configuration, Knowledge on Network Operation SOP, Earthing.
• Effective communication (Oral and written), Time management, Documentation, Reporting, Analytical skills, Customer relationship management, and Logical reasoning.