Front Desk Officer at Fosad Consulting

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules etc.).

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification with at least 3 years work experience.
• Proven experience as front desk representative, agent. Experience in an oil & gas firm would be an added advantage.
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic book-keeping.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.

Salary

• N100,000 - N150,000 / month.