Jobs at Krystal Medical Centre

The Role

• The Front Desk Officer is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling patients appointments in a professional and timely manner.
• The front desk officer will also provide the required paperwork to be completed by patients as well as entering of patient details into the hospital’s database.

Responsibilities

• Welcome, register guests/clients and attend to them in a prompt and timely manner
• Log all registrations for the day into Microsoft Access for backup
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to hospitals database.
• Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
• Receives incoming communiques and forward to their relevant departments.

Qualifications

• Higher National Diploma/Bachelor's Degree or its equivalent in business Administration or Accounting.
• One to two years of experience
• Proficient with Healthcare Management Systems and Microsoft Office Suite
• Experience working in a hospital is an added advantage
• Face to face experience with customers
• Outstanding communication skills, both written and verbal
• Excellent organizational and multi-tasking skills
• Highly motivated team player willing to go the extra mile.
• Must be presentable and smart ( Good-looking)
• Must be speak and write English fluently
• Must reside at Ketu, Ikosi, Shangisha, Berger, Ikeja and its environs.