General Manager at UNOCASA Limited

Key Responsibilities

• Oversee daily operations of the hotel, ensuring smooth and efficient service.
• Develop and implement strategic plans to achieve business objectives and improve service quality.
• Manage budgets, operational costs, and financial plans for profitability.
• Lead and motivate staff, fostering a positive work environment and ensuring high team performance.
• Ensure compliance with health, safety, and regulatory requirements.
• Maintain and enhance guest satisfaction through excellent service and attention to detail.
• Develop marketing and promotional activities to drive business growth.
• Liaise with suppliers, contractors, and stakeholders to streamline operations.
• Report directly to the hotel's board of directors.

Requirements

• Candidates should possess B.Sc Degrees
• Minimum of 5 years’ experience in hotel management, preferably in a boutique or luxury setting.
• Previous Management in Lagos a plus
• Strong leadership and communication skills.
• Proficient in financial management and business operations.
• Ability to multitask and make sound decisions under pressure.
• Excellent customer service skills and a commitment to guest satisfaction.
• Familiarity with hotel management software.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and dynamic work environment.
• The chance to lead an exceptional team and make a significant impact.