Graduate Trainee - Visa Officer at TATAgency Limited

Job Description

• We are seeking a dynamic and motivated Visa Officer - Graduate Trainee to join our team.
• This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in visa processing and customer service.

Responsibilities

• Assist clients with visa inquiries, including providing information on visa requirements, application procedures, and processing times.
• Learn to review and assess visa applications for accuracy, completeness, and compliance with immigration laws and regulations.
• Gain knowledge of visa categories, documentation requirements, and visa application processes for various countries.
• Provide personalized assistance and support to clients throughout the visa application process, including document preparation, appointment scheduling, and follow-up communications.
• Assist with maintaining accurate records of visa applications, approvals, and rejections, and generate reports as needed.
• Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in visa processing and customer service
• Collaborate with other team members to ensure efficient operations of the visa department and deliver exceptional service to clients.

Qualifications

• Bachelor's degree in any field.
• Strong interest in the travel industry and desire to pursue a career in visa processing and customer service.
• Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
• Ability to learn quickly, adapt to new environments, and work effectively in a team.
• Proficiency in computer skills, including Microsoft Office applications and internet research