Head, Credit / Risk Management & Marketing at Memento Microfinance Bank Limited

Location: Yaba, Lagos
Company type/Sector: Digital bank/ Financial Services
Reports to: Chief Executive Officer
Department: Microfinance Bank
Employment: Type Full-Time

Role Summary

• The Head of Credit/Risk Management and Marketing is responsible for ensuring the smooth running of the Credit and Marketing departments. The candidate will analyze credit and financial reports to determine risk involved in loaning money or extending credit.
• The candidate will scrutinize financial data such as market share, income growth, and management quality to decide if loans will be lucrative. Other responsibilities include gathering information, reading financial briefings, assessing, analyzing and interpreting complicated financial information, undertaking risk assessment analysis, visiting clients, keeping company credit exposures within set risk bearing limits, keeping knowledge of key issues up to date (for example legal, market risk and compliance issues), helping to enhance the quality of credit applications, and making recommendations about procedural/policy changes.
• The candidate will work earnestly to grow risk assets and ensure credits are performing at all times. The candidate must ensure that the non-performing loans are close to zero.
• The ideal candidate for this role will have clearly demonstrated strong leadership skills, results orientation and be able to interpret the corporate vision into growth strategies and profitable operations.

Responsibilities

• Lead, oversee and manage all areas of the credit/risk management and marketing department’s day-to-day operations to ensure KPIs are achieved; and build comprehensive and SMART goals for performance and growth.
• Appraising Risks, carrying out research and planning.
• Credit Administration, controls and mobilization.
• Loan monitoring and recovery.
• Liaising with other banks for inter-bank transactions.
• Responsible for business development strategy and supervision of all Business Development initiatives, Personnel and Resources.
• Providing strategic recommendations to the CEO and members of the executive team.
• Develop and implement the microfinance plan focusing on increasing the outreach of the bank through innovative marketing programs and development of new credit and non-funded products.
• Oversee the credit risk framework, implement credit strategies, policies and procedures in line with the bank’s corporate strategy and ensure compliance
• Oversee the articulation and execution of MMFB’s marketing strategies, ensuring alignment with the overall corporate strategy, goals and objectives.
• Provide guidance, leadership support and direction to the Marketing team.
• Lead the Bank’s deposit mobilization efforts and ensure quality risks assets are created.
• Coordinate the deployment of effective market penetration and market share acquisition frameworks.
• Champion the development and establishment of the effective channel strategies to support MMFB’s marketing efforts.
• Champion periodic planning and budget review sessions, monitor implementation and performance and ensure development of effective strategies to address shortfall in targets.
• Monitor changing market dynamics and adapt product offering to effectively meet these needs.
• Report on Credit Risk and Marketing activities and suggest improvements.
• Provide strategic input and direction for the development of performance targets, including continuous monitoring to ensure achievement of set targets.
• Any other duties and responsibilities which may be required from time to meet the objectives of MMFB.

Qualifications, Skills & Competencies

• A Degree in the Marketing, Business Administration, Finance, or any other related field.
• Relevant professional qualifications, e.g. ACA, ACCA, ARM.
• Minimum of 5 years senior management experience within the financial services industry, including Proven extensive and relevant operations management experience 
• Will be required to obtain a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• Experience implementing and/or using a Management Information System within the financial services industry.
• Excellent problem-solving skills; analytical and structured in his/her thinking.
• Knowledge of data analytics, reporting and financial planning.
• Communication skills – verbal, non-verbal and written.
• Self-starter and very organized, with strong attention to detail.
• Extremely versatile, dedicated to efficient productivity and able to work efficiently and effectively across multiple teams.
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.