Head - Human Resources at BA Gladiators Limited

Duties and Responsibilities

• Developing and implementing HR strategies and initiatives aligned with the Group’s overall business strategy.
• Facilitating and implementing multifaceted plans focused on hiring, developing, motivating and retaining the best talents within the Group
• Bridging management and employee relations by addressing demands, grievances, or other issues.
• Responsible for managing employee relations.
• Managing the recruitment and selection process.
• Design and update HR Policies, Processes and Procedures manual.
• Maintaining work culture.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Engage in and improve overall customer relationship by ensuring reliable administrative support services.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the Group.
• Nurture a positive working environment.
• Oversee and manage periodic performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Facilitate training needs assessment, articulate training plans and monitor compliance.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.
• Coordinate the professional development of all employees.
• Perform such other duties as assigned by Management.

Key Performance Indicators

• Employee retention rate.
• Staff satisfaction rate.
• Rate of compliance with agreed turnaround for Key HR activities (annual appraisals, payroll processing, recruitment etc)
• Quality, Accuracy and timeliness of management information and reports.
• Completeness and accuracy of employee records and documentation.
• Continuous improvement initiatives introduced across the Group.
• Manning adequacy levels.
• Recruitment of good talent, efficiently and painlessly.
• Succession planning and skills improvement to improve gaps between position holders and their successors.
• Accuracy of payroll records.
• Rate of compliance with annual performance management cycle.
• Staff cost- to- income ratio.

Skill Requirements

• Good knowledge of Human Resources value chain.
• Commitment to ongoing HR learning and Development.
• Good critical thinking skills.
• Good knowledge and hands-on project management experience.
• Good communication and presentation skills.
• Good organization skills.
• Good change management skills.
• Good conflict management and problem –solving skills.
• Ability to multi-task.
• Good negotiation skills.
• Talent management and people skills.
• Good data gathering and analysis skills.
• Good understanding of the business operations, inter-relationships and dependencies.
• High sense of accountability, responsibility and dependability.
• Demonstrated ability to serve as a knowledgeable resource to the executive management team.
• Experience in the administration of benefits and compensation programs and other Human Resources recognition and engagement programs and processes.