Head of Business Services at Proten

Job Description

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth, translating strategy into actionable steps.
• Establish and lead the execution of policies that promote company culture and growth.
• Oversee daily operations of the Business Services Team(HR, Administration, Talent Management, Procurement, etc.)
• Build and maintain trusting relationships with partners, vendors and other stakeholders.
• Oversee employee productivity and engagement, building a highly inclusive culture that ensures members of the team can thrive and organizational goals are met.
• Ensure effective recruiting, onboarding , performance management, capacity development and retention.
• Establishes departmental programs and budgets for the maintenance, replacement, and improvement of materials.
• Discover profitable suppliers and initiate business and organization partnerships.
• Approve the ordering of necessary goods and services.
• Liaise and manage the interactions with our external providers, coordinating the review of and input to all legal documentation. This will include documentation relating to procurement contracts with customers.
• Identify and recommend reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Work closely with the ESG unit to ensure we have a robust Environmental and Social Management System (ESMS) as well as is in compliance with Labour Standard, OHS etc.
• Evaluate organizational performance reviews to understand units that are struggling and curate intervention plans.
• Oversees the development, inspection, and enforcement of the standards by which materials are procured, accounted for, issues, maintained and repaired.
• Work closely with the Data Protection Officer to ensure we are fully compliant with all Data Protections Policies and guidelines.
• Build strong and collaborative relationships with other internal stakeholders
• Assess and implement improved processes and new technologies, and collaborate with management regarding the implementation of these improvements.

Qualifications

• Holds a bachelor’s degree or master’s degree in a Business Administration or related field.
• At least 10 years’ prior experience managing a complex enterprise's human resources, finances, operations, and strategies.
• Proven track record of managing multiple business units.
• Good working knowledge of the General Data Protection Regulation, including identifying the appropriate legal basis for processing personal data and an awareness of the potential issues we might face, particularly when outsourcing aspects of our services
• Good working knowledge of Health and Safety legislation in relation to an office environment.
• Experience of working with contract documentation such as contracts of employment, legal agreements and data processing agreements, including liaison with external experts as appropriate.
• Excellent organizational, planning and project management skills.
• The ability to work analytically and proactively to identify potential issues, then shaping and providing options to address those issues.
• Excellent time management skills and the ability to work to strict deadlines.
• A hands-on approach, leading by example.
• Commercial awareness, with a customer-focused outlook.
• Excellent team working and communication skills, including report writing.
• Proficiency with MS Office Suite.
• A passion for improving peoples’ lives.
• Must be willing to travel to the Northern parts and other locations