Head of High-Net-Worth Individuals (HNI) at Ecobank Nigeria

JOB PURPOSE 

• To aid and support to the Head of Business Development and the Managing Director of the Asset Management Unit to grow the Assets Under Management leading to the growth in business and revenue in a profitable and cost-effective manner. 
• To understand client investment needs and objectives and identify opportunities for EDC to provide investment solutions to address such investment needs.   
• To aggressively pitch for new businesses in the HNWI space.
• To provide efficient management of all existing HNWI and ensure repeated businesses from them.
• To Offer appropriate financial Planning for the well-being of the company's internal and external clients, whilst maintaining the interests of the company.
• To add value to a customer base via the provision of appropriate financial advice and selling appropriate financial products to customers, thereby meeting the clients' unique financial needs.

JOB CONTEXT 

• The role requires candidate to be customer centric and network minded with abilities to address/escalate issues to the Head of Business Development and Managing Director in order to ensure strong customer relationships and superior service quality. 
• The incumbent is requested to efficiently manage and provide information on the HNWI aspect of the business.  
• Candidate is required to have a strong supervision and presentation skills.
• The incumbent is required to maintain excellent communication with Ecobank Relationship Managers to ensure AUM growth.
• The role also comes with the ability to efficiently sell investment solutions and come up with marketing initiatives to grow AUM in the HNWI space.

KEY RESPONSIBILITIES 

• Attain targeted sales goals and performance targets through effective use of available resources.
• Develop marketing strategy for the HNWI business and detailed implementation plan for execution.
• Efficiently manage the HNWI business to ensure constant AUM and revenue growth.
• Ensure quick resolution of client issues to delight clients.
• Identify and undertake specific initiatives to win new business at each prospect.
• Identify, contact and qualify new prospects within the identified market, cold calling and following up marketing leads.
• Develop and execute responses to queries from prospects and clients.
• Co-ordinate one-to-one meetings with prospects.
• Organize and perform demonstrations and/or presentations of the company key product offerings to prospective clients.
• Manage sales opportunities from first call through to closure
• Negotiate and close new business contracts
• Work closely with the various banking group within Ecobank to propose and execute marketing activities and communication
• Take ownership of market intelligence within the market (trends, competition and sale team update).

KNOWLEDGE, SKILLS & EXPERIENCE

Qualifications  

• Bachelor or Master’s degree (Minimum)
• SEC licensed

Experience

• At least 4-7 years sales/marketing experience with good sales track record, in selling investment products
• Ability to interact and negotiate with the client organization at take basic decisions.
• Sound Knowledge of Investment & Banking sector
•  Product knowledge, ideally across various asset classes.
• Customer focused & results oriented. 
• Ability to pull together various resources to sell and deliver customer solutions. 
• Good organizational and time management skills are highly desirable. 
• Result driven, 
• Inclusive, flexible, savvy and sensitive to client culture.

Skills & Capabilities & Personal Attributes

• Demonstrate excellent client acquisition skills 
• Demonstrate excellent leadership skills and team management skills
• Demonstrate a strong ability to ensure quick resolution of client queries and complaints
• Cooperative working style and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally.
• Strong attention to detail and ability to multi-task in a fast-paced environment 
• Ability to communicate clearly and concisely with clients/prospects and internal contacts 
• Strong interpersonal skills, team-oriented and self-motivated 
• Articulate and energetic self-starter with strong communication and interpersonal skills.
• Highly self-motivated: ability to generate ideas and demonstrate initiative and perseverance.
• Team player with ability to work successfully under own initiative.