Head of Operations at Duplo

• As our Director of Operations, you will play a critical role in driving strategic initiatives, managing cross-functional projects, and ensuring operational efficiency across the organization.
• You'll be the trusted advisor to the CEO and leadership team, ensuring seamless operations, optimizing workflows, and driving cross-functional collaboration to achieve Duplo's goals.

Responsibilities:

• Partner with the CEO and executive team to define and execute Duplo’s priorities, initiatives, and strategies.
• Oversee day-to-day operations and streamline processes across departments to optimize efficiency and productivity. Implement best practices and systems to enhance organizational effectiveness.
• Produce detailed monthly and quarterly reports that provide a 360 view into company-wide performance and provide actionable insights;
• Prepare briefing materials, presentations, and reports as needed for board meetings and investor relations.
• Act as a trusted advisor to the CEO, providing support on key decision-making, agenda setting, and communication with internal and external stakeholders.
• Oversee critical projects and initiatives, driving them from ideation to successful execution
• Coordinate with various teams to ensure alignment with strategic objectives, timelines, and deliverables.
• Identify opportunities to streamline processes, optimize resources, and improve operational efficiency. Implement best practices and tools to support scalable growth.
• Facilitate effective communication across all levels and departments, fostering transparency and alignment.
• Represent the CEO in meetings and internal & external communication, delivering clear and concise messaging.
• Stay abreast of trends and market dynamics, proactively providing relevant insights to the leadership team.
• Oversee the financial and operational performance of the company, and implemented data-driven strategies to optimize growth and profitability

Qualifications:

• Education: BA/BS, with a preference for MBA
• 5 - 7 years of overall experience with at least 3 years in an operations role within a high-growth technology business or a minimum of 2 years in a strategy consulting role or similar role with a rigorous approach to analytical thinking
• Strong analytical and problem-solving skills, with the ability to identify and address bottlenecks.
• Exceptional communication and interpersonal skills, building trust and rapport across all levels.
• Demonstrated project management expertise, with a track record of successful execution.
• Deep understanding of the B2B FinTech landscape and emerging trends.
• Ability to work independently and prioritize effectively in a high-pressure environment.
• Strong organizational skills and attention to detail.