Head of Sales at Talents and Skills Africa

The Head of Sales will be responsible for driving the overall sales strategy, managing key accounts, and leading a high-performing sales team to achieve business objectives. The role demands a strategic thinker with strong leadership skills who can deliver results in a fast-paced FMCG environment. The Head of Sales will play a critical role in expanding market share, optimizing sales processes, and ensuring customer satisfaction.

Key Responsibilities:

Sales Strategy Development:

• Develop and implement comprehensive sales strategies aligned with the company's goals.
• Identify market trends, opportunities, and threats, and devise action plans accordingly.
• Collaborate with the marketing team to create effective promotional campaigns.

Team Leadership and Management:

• Lead, mentor, and motivate the sales team to achieve and exceed sales targets.
• Set performance goals, conduct regular performance reviews, and provide ongoing training.
• Foster a culture of accountability, continuous improvement, and customer focus within the team.

Market Expansion and Business Development:

• Identify and pursue new business opportunities to expand the company's market presence.
• Build and maintain strong relationships with key customers, distributors, and stakeholders.
• Develop and manage a pipeline of prospective clients and business partners.

Sales Operations and Performance Management:

• Oversee the daily operations of the sales department, including sales forecasting, budgeting, and reporting.
• Analyze sales performance data and KPIs to make informed decisions and adjustments.
• Ensure efficient and effective sales processes, from lead generation to closing deals.

Customer Relationship Management:

• Develop and maintain long-term relationships with key accounts and clients.
• Address customer concerns and resolve issues promptly to maintain high levels of satisfaction.
• Implement customer feedback systems to continuously improve the customer experience.

Collaboration and Cross-Functional Leadership:

• Work closely with other departments (e.g., Marketing, Production, Logistics) to ensure seamless operations and alignment with sales objectives.
• Participate in executive meetings and contribute to overall business strategy.

Market Research and Competitor Analysis:

• Conduct regular market research to stay ahead of industry trends and competitors.
• Monitor competitors’ activities and adjust strategies to maintain a competitive edge.

Compliance and Ethical Standards:

• Ensure that all sales activities comply with legal, regulatory, and ethical standards.
• Promote a culture of integrity and transparency within the sales team.

Key Requirements:

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Experience: Minimum of 4-6 years of experience in sales management, with at least years in a senior leadership role within the FMCG industry.

Skills:

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales targets and driving business growth.
• Ability to analyze data, understand market dynamics, and develop actionable insights.
• Proficient in CRM software and sales management tools.

Attributes:

• Strategic thinker with a customer-focused approach.
• High level of integrity and professionalism.
• Ability to work under pressure and meet tight deadlines.
• Adaptability and willingness to embrace change.

Compensation and Benefits:

• Competitive salary and performance-based incentives.
• Health insurance, retirement plans, and other benefits.
• Opportunities for professional development and career advancement.