HMO Key Account Manager at Eden Solutions and Resources

Description 

• The Key Accounts manager is responsible for selling the company's products and services to HMOs and onboarding pharmacies as partners to win new business and fulfil insurance orders. You will strive to maintain good relationships with existing clients, gaining repeat business wherever possible and ultimately increase B2C sales across Nigeria.

What do you need to be considered successful?

• Acquire a thorough understanding of HMO’s needs and requirements
• Be responsible for sourcing for, bringing on board and managing Telemedicines, Pharmacy and Laboratory partners
• Expand the relationships with existing and new HMOs by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to HMOs in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships

What should you have done in your career?

• A Degree in Pharmacy, Business Management or Marketing preferred
• Minimum of 3 years of proven work experience in a similar role
• Ability to initiate and generate new leads across the country
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organisational skills
• Ability in problem-solving and negotiation
• Strong management and communication skills
• Quick decision-making and problem-solving skills
• Outstanding negotiating skills
• Solid history of data-driven strategic development
• Proficiency with Google and Microsoft Office programs
• Ability to work in a high-intensity, fast-paced environment

How Important are you to the Bottom Line?

• You are responsible for managing and nurturing relationships with key clients.
• You directly influence revenue, customer satisfaction, and the overall success and growth of the business in the healthcare and digital commerce sector.

Biggest Problem-solving Duty in this Role

• You are likely to be centered around identifying and addressing the unique needs and challenges of key clients, fostering strong relationships, and finding strategic solutions to ensure client satisfaction, retention, and continued partnership, thereby contributing significantly to the company's success.