Hotline Operator at Carlcare Development

Location: Mobile Phone Company in Ikeja Job

Responsibilities

• Answer customer inquiries and feedback via Telephone, Social Media and App.
• Provide information about products and services.
• Provide solutions to problems that do not require customers to visit the center.

Skills

• Active listening
• Fast learner
• Communication skills
• Patience
• Non judgemental attitude
• Problem solving skills
• Confidence
• Team collaboration
• Continous training

Qualifications

• OND/HND/Bachelor's degree.
• At least two years of relevant experience.
• Excellent verbal and written communication skills in English.
• Data entry skills.
• Strong interpersonal and communication skills.