HR People and Culture Officer at International Rescue Committee (IRC)

Job Overview/Summary:

The HR Officer (P&C) is responsible for assiting staff through the employee lifecycle in a way that creates a positive experience for prospective, new, and existing employees.

The Zamfara (Gusau) Human Resources Officer (People and Culture) will assist the HR Manager and understand the inner workings and have professional capacity to handle HR matters in the Zamfara office and serve as a gap fill in the field locations.

Major Responsibilities: The Human Resources Officer (People and Culture) will assist the manager to do the following.

 Recruitment and Onboarding:

• Support actively in recruitment by preparing job descriptions, posting ads and managing the hiring process from the start to finish.
• Support with planning and facilitating of onboarding and orientation of new hires across Gusau and Anka.
• Support in conducting orientation programs for new hires to familiarize them with the organizational policies, procedures, and the work environment culture.

HR Administration

• Maintain employee records according to policy and legal requirements.
• Preparation of the monthly payroll update, handling payroll processing and ensuring compliance with staff benefits and deductions for Zamfara staff.
• Being a HRIS superuser to produce regular P&C analytics and reports for the Gusau and Anka (if need be).
• Providing support and training to employees on HR systems usage
• Maintaining and updating the P&C process maps and documentation and continuously looking for ways to improve processes for staff Welfare in Gusau and Anka.
• Administering contractual changes such as promotions, family leave, transfers, and salary increases, and other staff benefits of Zamfara office
• Responsible for the creation and upkeep of the baby crèche spaces; ensuring they are kept clean and well maintained in Gusau office

 Employee Relations:

• Acting as a point of contact for employee inquiries and concerns in Zamfara office
• Handling employee grievances, conflicts, and disciplinary actions in accordance with organization policies and procedures in Zamfara

Compliance:

• Support in providing counseling on policies and procedures.
• Staying informed about relevant employment laws, regulations, and organization standards.
• Ensuring the organization's HR practices, policies, and procedures comply with legal requirements.
• Conducting internal findings to identify and address HR compliance issues in Zamfara office.
• Carry out annual organizational policies & procedures, IRC WAY, and ASH training for all Zamfara staff, incentives workers, Enumerator, CV’s and stakeholders.

Health and Safety:

• Support staff who are identified as requiring health support in Zamfara office
• To assist and ensure Zamfara staff are covered under health insurance and resolve any challenge encountered by staff with the service providers.
• Support in facilitating interactions with Neem Foundation and other 3rd party consultants that support IRC staff health initiatives.
• To assist in sending reminder ensuring the effective utilization of any type of the leave categories is use timely to promote productivity and duty of care.

Performance Management and Training & Development:

• Assist in developing and implementation of performance management processes in Zamfara.
• Providing guidance to staff on performance evaluation, goal setting, and feedback in Zamfara office
• Support the HR Manager in identifying training needs within the organization and developing training programs to address them.
• Assist in facilitating training sessions and workshops to enhance staff skills and knowledge.

Exit Management & Employee Engagement and Retention:

• Administering the onboarding process, including arranging exit interviews, and producing global exit interview analysis and reports.
• Assist by analyzing turnover trends and developing strategies to improve employee retention in Zamfara office.

Qualifications

• A minimum qualification of a degree or HND in Business Administration, Management, or any of the other related social sciences.
• At least three years’ work experience in human resources in humanitarian or development settings.
• Demonstrated understanding of working with international NGO Human Resources implementation.
• Demonstrated understanding of coaching and supervision/team management.
• Personal qualities: Team player, flexible, network-builder, time management and ability to handle pressure well.
• Fluency in English required and excellent communication skills a necessity.