Human Resource / Administrative Manager at Excel and Grace Consulting

Responsibilities

• Develop and implement HR strategies aligned with the company's business objectives.
• Oversee the recruitment, selection, and onboarding of new employees.
• Manage employee performance appraisal, development, and training programs.
• Handle employee relations issues, including conflict resolution and disciplinary actions.
• Develop and implement employee compensation and benefits packages.
• Ensure compliance with labor laws and regulations.
• Maintain accurate employee records and documentation.
• Conduct exit interviews and analyze turnover data.
• Oversee the day-to-day administrative operations of the agency.
• Manage office facilities, equipment, and supplies.
• Coordinate travel arrangements for staff and clients.
• Handle office correspondence, filing, and record-keeping.
• Develop and implement administrative policies and procedures.
• Manage office budgets and expenses.
• Ensure compliance with health and safety regulations.

Qualifications

• Minimum of 5 years of experience in HR and administrative roles.
• Bachelor's degree in Human Resources, Business Administration, or related field.
• In-depth knowledge of labor laws and regulations.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in HR management software and systems.
• Excellent organizational and time management skills.
• Ability to handle confidential information with discretion.
• Strong problem-solving and decision-making abilities.
• Microsoft and PowerPoint skills are essential
• Experience in the travel industry is preferred.
• Knowledge of ticketing systems and travel industry regulations isanadvantage.