Human Resources Officer at Doheney Services Ltd

Key Responsibilities:

Culture & Employee Relations:

• Champion a positive, inclusive, and respectful work environment, reinforcing the BEYOND Fitness values of excellence, teamwork, and personal growth.
• Serve as the go-to for employee concerns, addressing conflicts and grievances with discretion, fairness, and a proactive approach.
• Lead internal investigations to resolve issues and improve team relationships, ensuring a harmonious workplace.
• Continuously work on improving the employee experience by gathering feedback and initiating relevant improvements.

Talent Acquisition & Onboarding:

• Manage recruitment efforts from developing creative talent funnels, job postings to final selection, ensuring a smooth, effective, and fair hiring process.
• Collaborate with leadership to design job descriptions, structure the organizational chart, and streamline hiring processes for various roles.
• Lead onboarding programs that set new hires up for success and align them with the company’s mission and culture from day one.

Performance Management & Employee Development:

• Support managers with performance appraisal processes, offering guidance on setting clear, measurable goals and providing constructive feedback.
• Assist in creating and implementing career progression plans to nurture talent and promote growth from within the organization.
• Encourage a culture of continuous learning, identifying development opportunities and facilitating training initiatives.

HR Compliance & Operations:

• Ensure the company remains compliant with employment laws, data protection regulations, and HR best practices.
• Conduct regular audits to maintain the accuracy and integrity of HR data.
• Handle sensitive employee information with discretion, ensuring confidentiality at all times.

Leadership Coaching & Development:

• Coach managers on day-to-day people management skills, helping build their leadership, conflict resolution, and team engagement competencies.
• Conduct regular check-ins with studio management to gauge team dynamics, identifying key areas for improvement and escalating concerns when needed.

HR Projects & Corporate Programs:

• Lead and participate in HR projects and initiatives, ensuring smooth execution of training, employee engagement, and development programs.
• Work closely with the MD to roll out corporate programs and align local HR efforts with company-wide goals.

HR Data Reporting:

• Provide data-driven insights by generating and analyzing HR reports to support decision-making and track key performance indicators (KPIs).

Qualifications:

• Education: Bachelor’s degree in Human Resources, or a related field.
• Experience: Minimum 3 years of HR experience, with a strong emphasis on employee relations, talent acquisition, and general HR operations. Experience in managing HR for multi-site operations is preferred.

Skills:

• High emotional intelligence, strong interpersonal communication and relationship-building abilities.
• Strong work ethic and growth mindset
• Proven experience in resolving complex employee relations issues and navigating sensitive situations with empathy and professionalism.
• Strong organisational and time management skills, with the ability to prioritise tasks and work independently.
• Excellent problem-solving skills, with a solution-oriented mindset.
• High proficiency in HRIS platforms, Google Suite and the Microsoft Office Suite.
• Humble, enthusiastic and adaptable, with the ability to thrive in a fast-paced, dynamic environment.
• Passion for health and fitness
• Experience working in the fitness, wellness or hospitality industry is preferred
• Willing to participate in internal fitness classes
• Flexible and comfortable working early mornings or evenings or on Saturdays