I.T Specialist at Newedge Finance Limited

Job Summary

• We are seeking an experienced IT Specialist who will be responsible for providing technical support, maintenance, and implementation of computer systems, hardware, and software.
• The IT Specialist will ensure the smooth operation of our computer systems, and troubleshoot issues.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and peripherals
• Troubleshoot and resolve technical issues with computer systems, networks, and applications
• Provide technical support and assistance to staff
• Implement and maintain network security measures to protect against cyber threats
• Conduct regular system backups and ensure data recovery procedures are in place
• Stay up-to-date with emerging technologies and recommend upgrades or changes to improve system performance
• Collaborate with other IT team members to achieve departmental goals
• Develop and maintain technical documentation and user manuals
• Provide training and support to staff on new technologies and systems

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• 2+ years of experience in IT support or a related field
• Strong knowledge of computer hardware, software, and networking fundamentals
• Excellent problem-solving and analytical skills
• Effective communication and customer service skills
• Ability to work in a fast-paced environment and prioritize tasks
• Familiarity with IT service management frameworks (e.g., ITIL)