ICT Specialist at a Profession School of Safety and Engineering

Job Brief:

We are looking for a skilled ICT Specialist to manage our company's information and communication technology infrastructure. The ideal candidate will have a strong technical background in IT systems and networks, excellent problem-solving skills, and a commitment to ensuring the reliability and security of our ICT environment. 

This role requires creativity, strategic thinking, and leadership skills to build and maintain a strong brand identity to drive business growth. The personnel would ensure that the brand is consistently and effectively presented across all digital touchpoints.

Responsibilities:

• Develop and implement brand strategies to position the company's products or services effectively in the market.
• Maintain responsive, user-friendly websites and web applications.
• Ensure the security of web applications, including data protection and user authentication.
• Stay updated on emerging technologies, web development trends, and best practices.
• Maintain and troubleshoot computer systems and networks
• Install and configure software and hardware
• Provide technical support to end-users
• Manage security measures and data backups
• Implement and maintain IT policies and procedures 
• Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.
• Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
• Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
• Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
• Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
• Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
• Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
• Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
• Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
• Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
• Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
• Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
• Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.

Required Skills:

• Strong knowledge of computer systems, networks, and software
• Problem-solving and analytical skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Familiarity with IT security best practices

Qualifications:

• First degree in Computer Science, Information Technology, or related field
• Relevant certifications 
• Experience with various operating systems and software applications