Information Technology Officer at Bukka Hospitality Limited (Bukka Hut)

Role Summary

The IT Officer will be mainly responsible for the smooth running of all our IT systems, such as computers, ERP software, routers, and the internet, and ensuring users get maximum benefits from them. You will also oversee the installation and configuration of hardware and software and solve IT problems that may arise in all our business units (restaurant, lounge, & head office).

Responsibilities :

• Setting up computer LANs for new and existing outlets while providing a solution to IT matters concurrently.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Provide IT support for POS terminals across all our outlets.
• Provide support for our Enterprise Resource Planning (ERP) system and other available software.
• Oversee the #Internetservices at the Head office and across all outlets, create login details for staff, and restrict access to unauthorized sites, downloads, and users.
• Oversee the #website and Customer Order Management system.
• Manage all network infrastructures at Head Office and Outlets.
• Provide support for Email accounts on the Bukka hut domain, Microsoft Office 365, Windows 7 – Windows 10
• Advise management on new IT #trends and how to take advantage of them to achieve company goals.
• Other duties assigned by the Line manager.

Requirements:

• Have a bachelor’s degree or HND in any related field.
• At least 3 years of experience working as an IT Officer in the #Hospitality business.
• Experience using #RestaurantSoftware or #ERP.
• Ability to set up and configure recipes/inventory.
• Ability to work without supervision.
• Ability to manage the #Sophosfirewall.
• Ability to manage a multiuser network environment.
• A solution provider.
• Must have 2-3 IT #certifications.