IT Admins / Communications (Support) at Nigerian Chamber of Shipping

Job Description

• Provide first-level technical support to staff for hardware, software, and network issues.
• Troubleshoot and resolve issues With network connectivity and Other IT-related problems in a timely and efficient manner.
• Install, configure, and maintain computer systems, software, and peripherals.
• Perform routine maintenance and updates on systems and software.
• Assist in setting up new user accounts, workstations, and email systems.
• Maintain an inventory of hardware and software.
• Ensure the security and integrity of IT systems through regular updates and backups.
• Manage and update the Nigerian Chamber Of Shipping's website, ensuring content is current and engaging.
• Ensure timely creation of content for all Governing Council members and important stakeholders' birthdays and events
• Implement website enhancements and improvements to optimize user experience.
• Monitor website performance, troubleshoot issues, and ensure website security.
• Work together With the Membership and Admin Officer to develop and execute a comprehensive social media strategy to increase the organization's online presence and engagement.
• Create, schedule, and publish content across various social media platforms (eg„ Facebook,Twitter, LinkedIn, Instagram and Youtube).
• Monitor social media channels, respond to inquiries, and engage With the audience.
• Design visually appealing graphics, infographics, and Other visual content for digital and print media.
• Create cornpelling written content for website and social media posts, newsletters, press releases, and Other communications.
• Collaborate With the Membership and Programs team to develop and implement content marketing strategies.
• Ensure all content aligns With the organization's brand and messaging guidelines. Hard Skills

Requirements

• Bachelor's degree in Information Technology, Computer Science, Digital Marketing, or a related field.
• Proven experience as an IT Support Specialist or similar role.
• Proficiency in using digital communication tools and social media platforms.
• Commitment to the organization's mission and values.
• Strong knowledge Of computer hardware, software, and networking.
• Experience managing websites, preferably With CMS platforms like WordPress and PHP.
• Skilled in graphic design software (e.g., Adobe Creative Suite, Canva or Corel draw).
• Excellent problem-solving and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work independently and as part Of a team soft Skills
• Mature, Pragmatic and flexible approach
• Team player but comfortable working autonomously
• Exceptional written and verbal communication skills
• Attention to detail and a high level Of accuracy in work