IT Executive at Dexterity Group

Job Description

• We are seeking a versatile IT Executive to provide technical support and expertise across various aspects of our company's information technology.
• The IT Executive will play a crucial role in maintaining and enhancing our IT infrastructure.

Job Responsibilities

• Diagnose and repair hardware issues in desktops, laptops, and other computer peripherals.
• Install, configure, and troubleshoot software applications and operating systems.
• Manage and support computer networks, including LAN, WAN, and VPN configurations.
• Offer technical support to end-users, resolving hardware and software-related problems.
• Collaborate with vendors for hardware warranty support and replacements.
• Conduct regular maintenance on computer systems to ensure optimal performance.
• Keep detailed records of repairs, maintenance, and system configurations.
• Stay informed about the latest technology trends and updates.
• Assist in the procurement of IT equipment and software.
• Availability for night shifts and weekends.
• Participate in IT project planning, implementation, and management as needed

Job Qualifications

• Relevant certifications or degrees in Information Technology, Computer Science, or a related field
• Proven experience in hardware and software repair, troubleshooting, and maintenance.
• Proficiency in installing and configuring operating systems and software applications.
• Knowledge of computer networking, including LAN, WAN, and VPN configurations.
• Strong problem-solving skills and the ability to provide effective technical support to end-users.
• Excellent documentation and organizational skills.
• Flexibility and adaptability to handle a wide range of IT responsibilities.