IT Intern at Helen Keller International

Supervisor: IT Officer

Helen Keller International is a global health organization dedicated to eliminating preventable vision loss, malnutrition and diseases of poverty.  Cofounded by Helen Keller – and guided by her fierce optimism and belief in human potential – the organization delivers life-changing health solutions to vulnerable families where the need is great but access to care is limited.  In the US, Africa, and Asia, Helen Keller’s proven, science-based programs empower people to create opportunities in their own lives and build lasting change.

Overall Responsibility

• Supports the IT Officer to oversee all aspects of the country office’s information systems to ensure network administration, hardware and application management, security, user support and administrative functions are all properly managed.
• S/He updates the inventory of all equipment, network documentation and provides desktop support.

Essential Duties and Responsibilities
 

Infrastructure Management:

• Perform installation, maintenance and updating of local area network components, peripherals, printers, network nodes, terminals, and wiring, in accordance with HKI standards.
• Monitor the internet connectivity for the office in such a way to maximize the operation and efficiency of the office.
• Perform routine maintenance, event tracking and performance monitoring duties; configuration and security tasks.

Network Administration:

• Report to the IT Officer and help maintain the stability and performance of the country office Local Area Network and Wireless Local Area Network, performing quality control, troubleshooting steps and working with vendors and service providers to isolate, diagnose and resolve network problems.

PC and Application Management:

• Perform PC configurations, per HKI IS Standards
• Perform application installation, configuration, testing and upgrade tasks, per HKI IS Standards

User Support:

• Provide desktop support services to office staff, performing problem identification and resolution for user problems.

Key Qualifications

• Bachelor’s Degree in Information Technology or a combination of relevant education and experience
• Very strong Excel
• Ability to handle multiple tasks simultaneously
• Fluency in English, including speaking, reading, and writing
• Willingness and ability to travel within Nigeria.

Terms & Conditions

This is a local posting in Nigeria, and as such, is subject to local terms and conditions.

In the spirit of our founder and namesake, Helen Keller

is dedicated to building an inclusive workforce where diversity is fully valued.

We are an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, disability, or protected veteran status.

We are committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need to request an accommodation during the application or interview process, please contact us at the email above