IT Officer at a Reputable Company

Responsibilities

• Oversee the formulation, facilitation, and implementation of IT strategies, policies, and framework to support the school and contribute to the realization of overall corporate objectives and goals.
• Support in the management/ maintenance of the company’s IT infrastructure (Servers, operating systems, database, LAN, etc)
• Provide hands-on-technical support to all end-users and support the Academic Affairs function with the delivery of basis computer studies
• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing.
• Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
• Monitor ERP systems modifications (Technical and Functional) to enhance business productivity.
• Able to establish and maintain robust system to maintain network uptime of mail administration.
• Ability to upgrade the IT systems.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and end-users.
• Keep current with the latest technologies.
• Determine what new technology solutions and implementations will meet business and system requirements.
• Troubleshoot hardware and software problems. Perform minor technical repairs.
• Make recommendations about purchase of technology resources, including installation, configuration and routine maintenance of IT hardware.
• Support school in the development of the school’s IT strategy and ensure alignment with the company’s strategic goals and objectives.
• Translate the company's' IT strategy into specific operational plans and coordinate the execution of defined plans and work programs.
• Provide input into the selection of end user hardware and software based on knowledge of technical issues associated with the proposed solutions.
• Oversee the development and implementation of systems to ensure continuous protection of the company's IT infrastructure from damages.
• Ensure proper licensing of all applications and software utilized by the company
• Establish and maintain an effective e-mail system and intranet for the company
• Ensure effective management of the school’s IT assets and ensure provision of adequate IT infrastructure to end-users.
• Provide first level technical assistance to staff in line with pre-defined policies and procedures and manage the school’s IT helpdesk.
• Assess needs and recommend suitable technology

Education and Work Experience

• A Bachelor’s Degree in Computer Science or other related fields of study.
• Experience in ICT, Data Processing and Computer Science.
• Minimum of five(5) years experience in a related field.

Competencies and Skills:

• An understanding of TCP/IP networking and current knowledge of available and emerging technologies.
• Fairly good working of some programming languages like Oracle, Greenfoot, Scratch, PHP, Java, Python, SQL etc.
• An understanding of appropriate uses of technology in the educational setting.
• Competency with windows computers and software, in particular Microsoft 365.
• Technology skills in up-to-date computer software, including word processing, database, spreadsheet, web page development, presentation, digital video and audio editing, image processing, and graphics applications. A sound working knowledge of Microsoft 365 is very critical.
• Ability to listen to others and remain receptive to new ideas and display excellent human relations and interpersonal skills.
• Demonstrate sustained effort and enthusiasm in the quality and quantity of work.
• Effectively educate/ mentor technology users, to establish and maintain positive, effective working relationships with staff and the community.
• Effective time management, organisational skills, and prioritization of work to meet the needs of the users.
• Ability to quickly acquire new knowledge regarding technology and demonstrate initiative, flexibility, and the ability to work independently.