Lead Mobile Financial Services & Digital at Airtel

Job Responsibilities:

Project management

• Interpret URS (User Requirement Specification) / PCN (Product Concept Note) and develop CSRs (Customer Service Requests).
• Manage and Deliver New products and projects, following strict project management guidelines.
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes.
• Constitute cross-functional project teams.
• Drive requirement specification sessions (RSS).
• Should have worked in multi-vendor networks and have good knowledge of different standards. Understanding of IT systems and Applications like Mobile Money/E-commerce platforms, Billing, CRM, ERP, Sales Systems etc.
• Scan technology horizon and track emerging standards and trends.
• Adopt future proof technology.

Solution Architecture:

• Responsible for the solution architecture and ensuring that the standard framework is always applicable.
• Take ownership of solution and service offerings that promises increase in revenue and clear business benefits.
• Develop and execute a solution strategy and business plan that supports product growth.
• Design and develop new systems that would support products and services for multiple market segments, across the entire spectrum of customers.
• Provide in-depth technical analysis of proposed business solutions while also playing an advisory role to business and IT leadership.
• Advise business leadership on how IT can transform the business plane.
• Strong leadership skills. Superior strategic planning and successful tactical implementation skills.

External Partner Management Process:

• Drive third party partner engagement for new product development.
• Manage project delivery and payment milestones with strategic partners.
• Liaise and review SLAs (Service level Agreements) with vendors.
• Ensure prompt response to Group request on product development activities.
• Prompt resolution and management of issues with vendors.

Educational & Experience Requirements:

• Graduate Degree: BSc Computer Science or related discipline.
• Project management certification would be an advantage.
• Eight to ten (8-10) years of IT experience.
• At Least four to five (4-5) years system operations experience.
• At Least three to four (3-4) years System Solution Architecture experience is required.
• Experience working in a financial technology environment with necessary experience and knowledge working on financial platforms.
• Experience working for a Telecommunications company, Enterprise company or Billing/ CRM vendor in a Business Analysis role.
• Proven ability to analyze complex business requirements and deliver appropriate solutions.
• Direct team management experience.
• Experience with telecommunication products, processes, and markets.
• Impact (and relative importance) of IT in telecoms today and in the future.
• Experience in Core Banking Implementation and Integration would be an added advantage.