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  • Posted: Sep 19, 2024
    Deadline: Oct 19, 2024
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    With a mission to provide a first-class experience for employees from their first job to their last breath. Rovedana is simplifying staffing, staff management, and payroll administration for businesses of all sizes.
    Read more about this company

     

    Level 2 Software Engineer (Senior Technical Support)

    Salary: 600,000 Naira Net Monthly

    Benefits: Very competitive

    Job Responsibilities: 

    • Advanced Troubleshooting: Investigate and resolve complex technical issues that cannot be addressed by Level 1.
    • Root Cause Analysis: Conduct in-depth analysis to identify the underlying causes of recurring issues and implement permanent fixes to improve user efficiency.
    • Bug Fixing: Develop patches or updates to address software bugs identified through user reports or testing.
    • Performance Optimization: Identify performance bottlenecks or roadblocks, optimize codes, and improve the overall system efficiency.
    • Database Management: Perform database queries, updates, backups, and maintenance tasks to ensure data integrity and availability to ensure reduced digital carbon footprint.
    • Release Management: Assist with software releases, version control, and deployment processes.

    Key Requirements:

    • HND/BSc; qualifications in software engineering, computer engineering, computer science or any relevant courses.
    • A minimum of 2-4 years work experience as a software engineer or level 1 technical support engineer.
    • Previous experience working with a notable IT consultancy company is preferred
    • Familiarity with the use of any of the following technologies/tools;
    • Web Applications: HTML, CSS, JavaScript, React.js, Angular
    • Backend Development: Java, Python, Node.js, ASP.NET
    • Database: SQL (MySQL and PostgreSQL), NoSQL (MongoDB), Oracle
    • DevOps: Git, Docker, Kubernetes, Jenkins, Grafana, AWS, MS Azure, Google Cloud

    Platform

    • Good customer relationship and technical problem solving skills

    Method of Application

    Interested and qualified candidates should forward their CV to: victor.f@rovedana.com using the position as subject of email.

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