Manager Cloud Engineering at MTN Nigeria

Mission:

To develop, implement and manage life cycle and maintenance of MTN Nigeria Public Cloud components, which includes the Hyperscaler landing zones, cloud containers, Virtual Machines, Disaster Recovery, database, backup, storage, and systems management in accordance with Business Strategy.

Description:

• Manage Hyperscaler cloud infrastructure environment through cross-technology administration (Operating System, databases, Virtual Machines ), scripting, and monitoring automation execution.
• Implementing Cloud security measures to protect data from unauthorized access or use
• Monitoring the performance of cloud computing systems in real-time to ensure efficient and reliable performance
• Designing and implementing Cloud disaster recovery solutions to reduce risks
• Develop Cloud strategies to ensure direction for cloud management to gain and support competitive advantage for MTN.
• Identify Key Performance Indicators for IS business processes, working with process owners to develop pragmatic targets and determining methods and frequency of measurement.
• Monitor and adopt best practices and new technologies that align with Enterprise Management strategy.
• Prepare systems performance information on a daily bases and for management reviews.
• Update systems management blueprint to global standards in Cloud System Management, regularly.
• Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
• Serve the Division’s internal customers and ensure availability of IT Services to improve the customer experience.
• Ensure enough cloud capacity is always available to service business and customer services
• Strategic Partnerships with MTNN leadership team to drive awareness of expected behaviors and the impact of non-compliance on bottom-line results and company image and reputation
• Ensure integrity of financial disciplines within ESM environment with regard to OPEX and CAPEX
• Participate in the assessment of resource requirements for EMS and assist in preparing the budget for IS Infrastructure operations and services.
• Drive planned strategy for the successful delivery of MTN Group and MTNN Cloud initiatives
• Drive an increase in MTNN’s Net Promoter Score.
• Work with IS process teams and management to discuss or explain process dysfunction, causes and possible solutions and establish the approach to delivering related improvement initiative.
• Continuously seek self-professional development to sharpen Cloud skills and capabilities in a versatile and evolving Cloud digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.

Education:

• First degree in Computer Science ant IT Related Discipline
• Fluent in English

Experience:

6- 13 years’ experience which includes:

• Minimum of 3 years’ experience in supervising/managing others
• 2 years experience working in a medium to large organization
• Hands-on Hyperscaler technology using MS Azure, Google and Amazon
• 2 years experience in Landing Zone architecture and setup
• 4 years experience working in a complex public and private Cloud environment
• 2 years hands-on understanding of DevOps practices
• Strong knowledge on Docker and Kubernetes management
• Knowledge of cybersecurity in the context of the cloud.
• 2 years experience in platform migrations from onprem to the public cloud and between Hyperscalers
• 2 years experience with managing technologies such as Cloud computing, Big Data, NoSQL & RDBMS databases, familiar with the following database technologies (MySQL, MongoDB, Cassandra, SQL Server & Oracle)