Marketing Executive (Abuja) at at Eskor Professional Services

The Organization:

We are a well-established Company authorized for the provision of freight forwarding services across international frontiers. Offering reliable and efficient Ocean intermediary services with specialization in Automobiles, from the United States of America (USA) and its territories to West Africa.

We believe in the utmost satisfaction of our customers, therefore we provide excellent comprehensive shipping services which includes, but are not limited to the arrangement of cargo ‘pickups’ and towing within the USA, the importation and exportation of Automobile, and the facilitation of Customs clearance/ brokerage. With our hardworking and dedicated team, seamless ultra-modern operational systems, and our resourceful international partners, we provide world-class services for our customers at the most compelling rates.

We are inviting applications for the role of Marketing Executives. The main purpose of this position is to find new customers for the company as well as develop and manage effective relationships by providing an excellent customer experience for new and prospective clients.

Competence (Knowledge/Skills/Abilities)

Excellent selling skills

• Ability to deal with customers and overcome objections
• Good interpersonal and communication skills
• Excellent negotiation and organizational skills with a strong sense of ethics and integrity
• Self-motivated, proactive, and highly organized
• Concise Presentation Skills
• Willingness to work long hours when needed
• Numerical Competence
• Excellent verbal and written communications skills
• Work well on own initiative and adapt to changing work demands
• Proactive with the ability to prioritize tasks and multi-task
• Detail and results-oriented
• Fully conversant with Microsoft Office applications esp. Word, Excel, PowerPoint & MS Outlook.
• Revenue and cost-conscious

Qualification and Experience

• Must have experience in the Auto-shipping Industry in Lagos or Abuja
• A minimum of 1st degree in Marketing or related courses 
• Master in Marketing-related course is an added advantage.
• Minimum of 2 years experience in Marketing and Sales • Computer literate

Key Task

• Focus on developing your portfolio by winning new clients both corporate and individuals.
• Effectively and efficiently manage all clients within your geographical area,
• Provide best customer experience to our existing, new, and prospective customers by advising clients on favorable ways of shipping cargos per the weekly shipping schedules and sending requests on time to Head Office for immediate pickups to avoid penalties.
• Ensure solid record keeping with regards to Order Request Sheet(ORS), customer/client database, master report(weekly&monthly) which will be available to Management by end of the Week/Month.
• Period clients visit to build relationships and create rapport with our New, Existing & Prospective clients.
• Ensure proper filing and record-keeping for audit and accounting purposes with regard to transactions within your jurisdiction.
• Liaise and report all daily issues to Country Director (Ghana) & Head Office(USA) to immediately find solutions to all issues without unnecessary delays.
• Address all clients’ issues/concerns/challenges without delays.
• Observe all our workflow manuals with regards to Operations & Marketing processes without compromise.
• Provide advice and suggestions to clients on how we can help grow, improve and develop their business