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  • Posted: Sep 6, 2024
    Deadline: Not specified
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    Novartis is a global healthcare company based in Switzerland that provides solutions to the evolving needs of patients worldwide.
    Read more about this company

     

    Medical Representative

    Major Accountabilities

    • Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences
    • Engage and Build Relationships
    • Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities
    • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
    • Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
    • Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding
    • Gather insights on the customer’s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations
    • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
    • Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
    • Deliver Value to Customers and Patients
    • Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
    • Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions .
    • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
    • When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
    • Live by Novartis Code of Ethics and Values and Behaviors.

    Key Performance Indicators

    • To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes.

    Minimum Requirements

    • B.Pharm or Pharm. D

    Work Experience

    • Minimum of 2 years' experience as a Pharmacist in the Pharma or any other related industry.
    • Established Network to target Customer Group desirable.
    • Sales in Healthcare / Pharma / related business.

    Skills

    • Account Management.
    • Commercial Excellence.
    • Communication Skills.
    • Compliance.
    • Conflict Management.
    • Cross-Functional Coordination.
    • Customer Insights.
    • Ethics.
    • Healthcare Sector.
    • Influencing Skills.
    • Negotiation Skills.
    • Selling Skills.
    • Technical Skills.

    Method of Application

    Interested and qualified? Go to Novartis International AG on www.novartis.com to apply

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