Operations Manager at Black Hill

Our client is seeking an experienced Operations Manager to oversee daily operations and ensure their guests receive top-notch service. The ideal candidate must have a strong background in the hospitality industry and should reside on the island.

Key Responsibilities:

• Manage daily operations of the rest lounge, ensuring smooth service and guest satisfaction.
• Lead, train, and motivate staff to deliver exceptional service.
• Develop and implement operational policies and procedures.
• Monitor financial performance, including budgeting and cost control.
• Oversee inventory management and supplier relationships.
• Analyze operational metrics and implement improvements.
• Ensure compliance with health and safety regulations.

Qualifications

• Minimum 5 years of experience in hospitality management or operations.
• Strong leadership and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Proficient in restaurant management software and POS systems.
• Ability to thrive in a fast-paced environment.