Operations Manager at Finicky Clean Limited

Key Responsibilities

• Operational Efficiency:
  • Oversee day-to-day operations to ensure smooth workflow.
  • Develop and implement strategies to improve efficiency and reduce costs.
  • Coordinate with different departments to ensure streamlined processes.
• Resource Management:
  • Allocate resources effectively to meet operational needs.
  • Manage budgets, ensure cost-effectiveness, and control operational expenses.
  • Oversee the management of inventory, procurement, and vendor relationships.
• Team Leadership:
  • Lead and motivate a team of employees, ensuring high performance and productivity.
  • Provide training and development opportunities for staff to improve their skills.
  • Conduct performance reviews, set goals, and provide regular feedback.
• Quality Control and Compliance:
  • Ensure that all operations are conducted according to company policies and legal regulations.
  • Monitor quality control processes and address any compliance issues.
  • Implement and monitor safety procedures to ensure a safe working environment.
• Customer Relations:
  • Ensure customer satisfaction by maintaining high standards of service.
  • Address any customer complaints or operational issues in a timely manner.
  • Work closely with the customer service team to improve the overall customer experience.
• Performance Monitoring and Reporting.

Requirements

• Candidates should possess HND / B.Sc Degrees with 2 - 3 years relevant work experience.