Outlet Manager at Tastee Fried Chicken - TFC

Main Accountabilities

• Monitors budget to control expenses and conducts cost reduction
• Effective supervision of various section schedules and training of sales and production managers
• Reviews all operating reports with outlets unit heads and develop a comprehensive report to management
• To liaise with the other unit Heads of the outlets i.e. Audit and Accounts for the smooth running of the outlet
• To ensure that quality food is produced and served at all times.
• To ensure customer satisfaction and good brand representation
• To ensure personnel and environmental hygiene and safety
• To ensure strict adherence to recipe and that there is no stock out.
• To ensure that the equipment in the outlet are in good condition
• Availability of raw material and quality check on it through liaison with appropriate department.
• Maintaining high standard throughout the outlet in accordance with the vision and goals of the organization.
• Maintenance of good customer relation and a customer database as well as attend to customer complaints.

EDUCATION, EXPERIENCE & TECHNICAL SKILLS

• Bachelor’s degree
• Minimum of 5 years’ experience in the field
• Excellent data analytics skills

OTHER REQUIRED COMPETENCIES

• Time management, prioritizing and the ability to handle a complex environment
• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.