Programme Manager (OAM) at WIOCC Nigeria Limited

Job Objective

This role is charged with the planning, implementing, executing and closure of the network architecture and programmes within OAM.

Key Duties & Responsibilities

• Manage OAM project management team to deliver programmes
• Manage OAM Network Architect team to plan, design and optimise OAM infrastructure and create and maintain accurate records and ensure OSS data integrity
• To ensure client orders are delivered on time and within budget from feasibility, pre-sales solution design, sales order signature to handover, achieving high levels of client satisfaction
• Identify concerns, issues, contractual challenges and resolve them appropriately, escalating to senior management as required
• Lead and promote the project gate review process
• Logistics management with vendors, shipping agents, partners
• Team coach / trainer / mentor & shareholder support / shareholder consultancy
• Deputise for the Country Manager & assist with creation of ad hoc reports as needed
• Successfully manage the relationships with in-house stakeholders, Shareholders and OAM clientele
• Cover for other WIOCC Group projects as required

Minimum Qualifications

• Bachelor’s degree (or equivalent, Masters preferred) in a technical field or equivalent relevant experience
• PMP / PRINCE2 certification or equivalent (desirable)

Experience & Skills

• Minimum of 5 years of technical experience in the telecom industry, with at least 3 years in a project management role or equivalent
• Effective project management ability including written and verbal communication skills evidenced by work history and accomplishments
• Excellent communication and soft skills, including ability to listen to and summarise and concisely gather, analyse and share key information with stakeholders
• Must use B/OSS tools, experience in Microsoft Office suite including MS Project
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
• Knowledge and experience of technology used in OAM network including GPON, Fibre, Data (Ethernet, IP/MPLS) essential

Attributes

• Team leader and manager of virtual teams, motivator, persistent, stress management
• Client focused, confident, relationship builder
• Integrity, honest with high ethical standards, negotiating skills
• Boundless, passionate and flexible
• Personal excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills and ability to collate and interpret data from various sources
• Good English language communicator with a natural aptitude for dealing with people
• Excellent creative thinking and problem-solving skills
• Commercially aware, numerate & articulate
• Excellent network diagnostic skills