Project Manager, Laboratory System and Diagnostics at eHealth Systems Africa

Purpose of the position

• The Project Manager will be responsible for the management of the Laboratory Systems & Diagnostic project platform and its evolution to meet future needs. Reporting to the Program Manager, s/he will have both a technical and administrative leadership role in all aspects of managing a product development group.
• Other joint responsibilities include managing and tracking project product development, making decisions regarding project direction and needs, managing personnel-related activities, providing technical guidance to the team, and assuring compliance with internal specifications, customer specifications, industry standards, and organization standards.

What you’ll do  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Product Development:

• Coordinate all activities necessary to complete multiple laboratory projects.
• Provide leadership to the entire project platform and evolution
• Provide technical leadership and mentorship to laboratory staff, fostering a culture of teamwork, professionalism, and continuous learning.
• Coordinating (coaching) the project and development team.
• Support and ensure timely procurement processes for laboratory upgrades, equipment, reagents, and supplies.
• Create the High-Level standard detail Design Specification with input from both the Deputy Director and the Product Managers.
• Collaborate with MERL, and PSU to ensure timely completion and submission of all required report
• Coordinate laboratory assessment and monitoring for facility upgrade
• Support the creation of laboratory design product definition or provide technical input concerning the product definition.
• Monitor and analyze all laboratory performance metrics and result framework, identify areas for improvement, and implement corrective actions as needed.
• Ensure that customers, including Funders, partners, and Beneficiaries issues are resolved promptly.
• Perform such other duties as may be assigned

Product Management:

• Interface with partners/clients on key laboratory technical issues. 
• Serve as "point person" for Product Development organization regarding current engineering issues on the product plus determine the magnitude of the issue and delegating the work as necessary. 

General Administration:

• Define quarterly objectives with team members.
• Conduct performance/salary reviews for direct reports.
• Direct technical and career growth of project team members.
• Ensure compliance of company policies, procedures, and methodologies.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Ensures compliance with laws and regulations.
• Participates in corporate strategic planning activities and applies project management theory to the organization's business challenges.
• Is consistently at work and on time & adheres to Policies and Procedures. Presents a professional demeanor at all times.  Tactfully approaches others.  Reacts well under pressure.
•  Treats others with respect and consideration, regardless of their status or position.  
• Ensures compliance with legal provisions, organizational policies, and best practices concerning data management, retention, licensing, and security.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field

Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• B.Sc. Medical Laboratory Sciences, and a master’s degree in Molecular Biology, Public Health, or in a related field. A professional License and certification is necessary
• Minimum of 10 years relevant experience, at least 3 years in a managerial role NGO experience is an added advantage.
• Project Management skills and certification is an added advantage
• Adherence to defined policies and procedures, monitoring and evaluating direct reports.
• Strong leadership skills that include the ability to build effective project teams, the ability to motivate others, delegation, and timely/quality decision-making.
• Ability to coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
• Exemplary skills in leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. Must be able to work as a leader and member of a team, and possess good problem-solving skills.
• Must possess the ability to organize, instruct, and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets for proposals and projects.
• Must be able to work as a leader and member of a team and possess initiative and good problem-solving skills.
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegate, and make timely/quality decisions
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. 
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Grant writing and Excellent report writing are preferred
• Advanced computer skills, including Google Drive, Microsoft Windows, and Microsoft Office Suite.
• Proficiency in working within specialized software utilized in the program.

Language Ability:

• English is the spoken and written language. Fluency in French and Hausa will be an added advantage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public, and clients/partners.