Quality Assurance Manager at Owlman Public Relations Services (PRS)

Description

• Ensure all events (live, virtual, hybrid) meet the organisation's high standards for execution, client satisfaction, and safety.

Responsibilities

• Develop and enforce quality checklists for pre-event, during-event, and post-event phases.
• Conduct regular site inspections and vendor audits.
• Lead incident reporting and resolution.
• Gather client feedback and analyze for improvement areas.
• Stay updated on industry best practices and safety regulations.

Requirements

• A Degree from a recognised and accredited institution of higher learning
• Any relevant professional certification in HSE/Quality Assurance
• Proven experience in Quality Assurance, ideally in events or the hospitality industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of relevant Nigerian safety standards.