Receptionist at Advanced Dental Clinic

Job Summary:

As a Dental Receptionist at Advanced Dental Clinic, you will be the first point of contact for our patients, providing a welcoming and supportive environment. Your role will involve managing the front desk, handling administrative tasks, and ensuring a smooth operation of dental services. We are looking for an organized, friendly, and professional individual who can uphold our clinic\'s standards of excellent patient care.

Key Responsibilities:

Patient Interaction:

•   Greet patients warmly and assist them as they check in and check out.
•   Answer incoming calls promptly and provide information regarding services.
•   Schedule and confirm appointments for patients, managing the dentist’s calendar effectively.

 Administrative Tasks:

•   Maintain accurate patient records, including personal details and treatment histories.
•   Ensure the front desk area is organized and maintained in a hygienic manner.
•   Process patient information and collect payments, issuing receipts and insurance forms as necessary.

Communication:

•   Liaise between patients, dentists, and dental assistant  to streamline communication.
•   Inform patients of preand post-treatment instructions as advised by dental professionals.

Insurance Processing:

•   Verify insurance coverage and assist patients with claim forms.
•   Maintain knowledge of dental insurance procedures and updates.

Office Management:

•   Manage office supplies and reorder stock when necessary, ensuring the clinic is always stocked with essential materials.
•   Handle emergency situations promptly and professionally.

Patient Education:

•   Provide general information to patients about dental procedures and services offered by the clinic.
•   Encourage patients to maintain regular dental visits for optimal oral health.

Qualifications:

• BA/BSc/HND or equivalent; additional qualifications in healthcare or administration are a plus.
• Previous experience in a dental or medical office preferred but not required.
• Proficient in Excel and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with confidentiality.

Benefits:

• Competitive salary
• Paid time off and annual leave
• Opportunities for professional development and training