Relationship Manager at AXPD Resources Limited

Relationship Manager responsibilities include:

• Building positive relationships with customers
• Assisting with generating new business
• Identifying opportunities for greater profits

Job brief

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s client to boost our brand and profits in the long-run.

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Requirements

• Little or no proven experience as a client relationship manager
• Knowledge of customer relationship management
• Little or no experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• HND/BSc/BA in Finance,Business Administration,Enterpreneur,Economics,Sciences or similar field
• Applicants can apply from any part of the country in Nigeria as you will be attached to work in your different state respectively.