Relationship Manager Assistant - Commercial Banking(Lagos Mainland) at Stanbic IBTC

Job Purpose
To provide proactive and value adding support service to Commercial Banking clients, by increasing efficiency and cutting transaction process times.
To provide support/back up operational service for Relationship Managers

Key Responsibilities/Accountabilities
Trade Finance Support

• Form M opening LC/Bills/Non-valid for FX
• Follow up on LC establishment with relevant units
• Processing of shipping documents and PAAR release
• Preparation of credit tickets for release of shipping documents
• General liaison with IBC on all FX related requests

Transactional Support

• Treating client’s routine requests - funds transfer, cheque book request, funds placement, account reactivation, etc.
• Bank statement generation request
• Marking and un-marking of liens
• Ensuring KYC and BVN update of existing and new existing accounts
• Monitoring maturing risk assets
• Resolution of client issues/problem solving
• Report generation and rendition
• Cheque confirmations
• Loading of requests on Remedy

Credit Support

• Creation of Customer Profile on CAMS
• Preparation of BBRS on CAMS
• Preparation of credit tickets to initiate loan drawdown/disbursement
• Following up on credit disbursement tickets sent to Loan Booking
• Initiate loan liquidations
• Printing of offer letters
• Tracking of covenants and loan repayments

General

• Monitoring of segmentation/mapping of accounts.
• Collections/turnover monitoring and analysis

Minimum Qualification and Experience
First Degree
Field of study: Mathematical Sciences
Business and Commercial Clients

• Job Family: Relationship Banking
• Years: 1-2 Years

Experience Description: Customer Understanding
Business Support
Job Family: Relationship Banking
Years: 1-2 Years
Experience Description: Product Knowledge