Salon Marketing and Administrative Manager at AJ's Sleek Salon

SALON MARKETING AND ADMINISTRATIVE MANAGER

Responsibilities

• Oversight of day – day facility operations,
• Ensuring that customers are satisfied.
• Managing employees’ schedules and performance, as well as working to make sure the salon is profitable.
• Overseeing salon conditions in terms of appearance, cleanliness and safety, as well as making sure all supply inventories are stocked.
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues ( daily, monthly and quarterly)
• Input and reconcile at day’s end, all transactions that have occurred as well as sign off (Sales and expenses)
• Prepare reports as requested by superior:
  • Daily Sales Report
  • Customer Feedback report
  • Inventory report
  • Marketing Activity report
• Identify new customers and propose measures to attract them. Also identify loyal customers and come up with ideas that will keep them
• Run online and offline competitions and offer discount packages to attract new customers.
• Oversee all social media accounts and actively engage with potential client on daily basis. Post at least 3-5 times daily especially at peak periods on all social media platforms.
• Actively display and Update product on all online shops. Identify and enlist product on new online stores and link products. Engage with other businesses both locally and internationally for B2B opportunities.

Job Requirements

• B.Sc Degree in Business Administration or a relevant field
• At least 3 years work experience as a Beauty Salon Manager or similar.
• Experience as a stylist will be an added advantage.
• Basic bookkeeping, online store management and salon software knowledge
• Excellent communication and organizational skills
• Be social media savvy and conversant with tools, application and software relevant in the operation of a beauty salon. Be able to use social media tools to post on behalf of the business.
• Ability to handle customers’ requests and complaints with grace.
• Ability to engage at least 50 - 100 new customers monthly through traditional marketing and online marketing.
• Intimate understanding of traditional and emerging marketing channels
• Proven track record of meeting targets and marketing accomplishments
• Ability to think creatively and innovatively.